by Brigitte Granger | Nov 17, 2015 | Latest Videos, Patient Engagement, Relating to Your Patients
What makes a good doctor? In a poll by Dr. Ashish Jha of the Harvard T.H. Chan School of Public Health, “empathy” was the most popular answer (18%), followed by “good listener” (14%) and “compassionate/caring/kind” (13%). Empathy is critical when communicating with...
by Brigitte Granger | Oct 20, 2015 | Latest Videos, Relating to Your Patients
Medicine is constantly changing — from the latest diagnostic technology, to the refinement of surgical techniques — all with the goal of improving patient care. In order to create cutting-edge content that helps doctors and staff communicate with their patients, we’re...
by Brigitte Granger | Sep 22, 2015 | Latest Videos, Relating to Your Patients
As fall approaches and the days get shorter, it seems like we have to do more with less. At a time when many practices are busy implementing ICD-10, finding ways to improve patients’ experience seems like wishful thinking. With technology on your side, you can provide...
by Brigitte Granger | Aug 18, 2015 | Latest Videos
Learning doesn’t only happen at school. Every day, you and your staff educate patients about their conditions and treatment options, but how do you ensure they understand and remember what you say? Since patients immediately forget up to 80 percent of information...
by Brigitte Granger | Jul 29, 2015 | Marketing Your Practice
At Eyemaginations, we take customer experience seriously. In an effort to make Echo the best it can be, we make use of a variety of user testing techniques such as beta testing. What’s beta testing and why do we bother? Beta testing is the end-stage of software...
