Rendia, Inc. Privacy Notices for Rendia End-Users and Site Visitors
Effective Date: 2/22/21
Privacy Notice for Rendia End-Users
The Information We Collect
The Application collects no personally identifying information from you. Rendia may collect certain non-personally identifiable information upon viewing the Application such as the type of browser, computer, operating system, domain server, IP address and other information relating to the computer system you are using. We may also collect data such as what presentations were viewed, the time and date associated to the viewing and other such patterns of navigation through the Application. The Application does not use “cookies”.
How We Use the Information
Rendia may use the non-personally identifiable information for statistical purposes. We also may use this statistical information in the aggregate to analyze usage of the Application. Furthermore, Rendia may share this aggregate, statistical information with relevant third parties when appropriate. In addition, Rendia may use the non-personally identifiable information that we collect to improve the design, operation and content of the Application and administer our systems.
Rendia will disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request or the request of other governmental authorities or to prevent harm to yourself or others. We may also disclose such information if we believe in good faith that such action is required to protect or defend our rights or property against the misuse or unauthorized use of the Application.
Third Party Advertisements and Links
In connection with the Application, we may provide links to third party advertisements and websites whose information practices may be different than ours. These third parties may use “cookies”. You should consult the other site’s privacy notices since we have no control over information that is submitted to, or collected by, these third parties.
Privacy Notice for Site Visitors
The Information We Collect
We collect information from you if you contact us, including identifying and contact information, such as name, address, email address and phone number. We also may collect certain non-personally identifiable information when you become a customer such as the type of browser, computer, operating system, domain server, IP address and other information relating to the computer system you are using. We also collect information relating to the products and services you acquire from us and other information relating to your customer relationship with us, including financial information, user name and password.
We may also utilize “cookies” and other tracking technologies like pixel tags and web beacons (often called “smart cookies”) to improve the functionality of the Site. Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the Site you’ve visited so we can alert you to software compatibility issues and save your preferences for future visits to the Site. Web beacons and pixel tags are images embedded in a webpage or e-mail for the purpose of measuring and analyzing usage and activity. The Site, or third-party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality. Some cookies and other technologies may serve to recall personally identifiable information previously provided by an End User.
How We Use the Information
We use the information you provide about yourself to fulfill your requests and respond to your inquiries about our offerings. We sometimes use this information for statistical purposes and to communicate with you or to contact you about your account with us and otherwise manage your account with us. From time to time, we may use the personally identifiable information that we collect to offer you other products or services that we believe may be of interest to you. As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. We use the non-personally identifiable information that we collect to improve the design, operation and content of our Site and administer our systems. We also use this information to enable us to personalize your experience on our Site and in connection with our products and services you use. We also may use this information in the aggregate to analyze usage of our Site, as well as to offer you products or services.
Third Party Advertisements and Links
In connection with the Site, we may provide links to third party websites whose information practices may be different than ours. You should consult the other site’s privacy notices since we have no control over information that is submitted to, or collected by, these third parties.
For End-Users and Visitors
We employ procedural and technological measures, consistent with legal requirements and the demands of customer service, reasonably designed to protect your personal information from loss, misuse or unauthorized access, disclosure, alteration or destruction. However, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with these Privacy Policies.
California residents are entitled to contact us to request information about whether we have disclosed personal information to third parties for the third parties’ direct marketing purposes. As noted above, however, we do not share personal information with third parties for their own marketing purposes. California customers may request further information about our compliance with this law by e-mailing us at the address listed in the “Questions?” section below.
The above rights are separate from rights that California residents may have under the California Consumer Privacy Act (“CCPA”). Note that we are not subject to the CCPA as a “business” (as defined in the statute). Nonetheless, we respect the privacy and wishes of individuals regarding their privacy. As such, you may make a request regarding our use, handling and protection of your personally identifiable information by contacting us as described in the “Questions?” section below.
International Visitors and End-Users
Information Regarding Commercial Electronic Messages (“CEM”) in Canada
Canada’s Anti-Spam Law requires that we obtain the express consent of Canadian citizens before sending an electronic message such as an email that contains a promotion about our products. We will ask you for your explicit consent when you provide us with your email address or other personal information through which we intend to encourage your participation in a commercial activity, such as a promotion for our products.
If you explicitly consent to receiving CEM, each communication sent to you will contain an option to unsubscribe to the communications or to revoke your consent to receive CEM. Alternatively, you can contact us at the address or email provided below in the “Contact Us” section to be removed from our mailing lists.
Visitors and End Users from Switzerland, United Kingdom and the European Economic Area
Legal Basis for Processing:
GDPR allows processing of personal data based on one of six legal bases. The legal bases for processing personal data are:
- Consent – your freely given, specific, informed and unambiguous indication of your wishes by which you agree to the processing of personal data.
- Contract – Rendia needs to process your personal data for performance of a contract or processes the information at your request prior to entering into a contract.
- Legal Obligation – processing is necessary to comply with a legal obligation.
- Vital Interests – your (or someone else’s) health, safety or other vital interests require processing personal data.
- Public Interest – Rendia needs to process personal data to carry out a task that’s in the public interest.
- Legitimate Interest – processing personal data is in our legitimate interests.
The following are our legal bases for processing personal data:
|Request information from website||Consent|
|To monitor and improve the experience of the Site||Consent; Legitimate Interest|
|To conduct promotional and marketing efforts||Consent; Legitimate Interest|
|To provide products or services||Contract|
|To process payments||Contract|
|To comply with legal obligations and to cooperate with public and government authorities, courts or regulators||Legal Obligation|
|To comply with judicial proceedings, court orders or legal processes||Legal Obligation|
We will not disclose Personal Data to a third party except as stated below:
We may disclose Personal Data to subcontractors and third-party agents. Before disclosing Personal Data to a subcontractor or third-party agent, we will obtain assurances by contractual agreement from the recipient that it will: (i) transfer such data only for limited and specified purposes; (ii) ascertain that the subcontractor or third-party agent is obligated to provide at least the same level of privacy protection as is required by the GDPR; (iii) take reasonable and appropriate steps to ensure that subcontractors and third-party agents effectively process the personal information transferred in a manner consistent with the organization’s obligations under the GDPR; (iv) require subcontractors and third-party agents to notify the organization if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the GDPR; (v) upon notice, including under (iv), take reasonable and appropriate steps to stop and remediate unauthorized processing; and (vi) provide a summary or a representative copy of the relevant privacy provisions of its contract with subcontractors and third-party agents to the Supervisory Authorities upon request.
We may also be required to disclose, and may disclose, Personal Data in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements, or in the event of a merger or acquisition.
Retention of Personal Data:
Right of Access to your Personal Data
Data Subjects have the right to access the Personal Data an organization holds about them. If such Personal Data is inaccurate or processed in violation of the GDPR, a Data Subject may also request that Personal Data be corrected, amended, or deleted. When we receive Personal Data, we do so on behalf of the individual submitting such Personal Data. To request access to, or correction, amendment or deletion of Personal Data, Data Subjects should contact us at the address in the “Questions?” section below. We will cooperate with all reasonable requests to assist Data Subjects to exercise their rights under the GDPR.
Data Subjects have the right to opt out of (a) disclosures of their Personal Data to third parties not identified at the time of collection or subsequently authorized, and (b) uses of Personal Data for purposes materially different from those disclosed at the time of collection or subsequently authorized. Data Subjects who wish to limit the use or disclosure of their Personal Data should submit that request to us. We will cooperate with Data Subjects’ instructions regarding the above Data Subject choices.
Transfers to the United States from the European Union:
When we transfer personal information from the EU to entities within our organization located outside of the EU, we may rely on standard contractual clauses adopted by the European Commission to help establish adequate safeguards. If we transfer personal information from the EU to another party located outside the EU, we may rely on a legal framework that provides appropriate safeguards, which could include the standard contractual clauses, binding corporate rules, or another framework deemed adequate by the European Commission.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites and online services that you do not want to have your online activities tracked. Such browser features and industry standards are not uniform, so our websites and online services do not respond to those signals.
If you have any questions about our privacy practices, please feel free to contact us at:
1820 Lancaster Street
Baltimore, MD 21231
Email: [email protected]