by Smitha Gopal | Jul 19, 2017 | Emerging Technology & Trends
Transform your patient waiting area into an experience worth waiting for What if a few changes to your practice’s waiting room could positively impact your patients’ perception of care, improve satisfaction scores, reduce patient anxiety, and increase referrals?...
by Kristen Shaab | Jun 30, 2017 | Emerging Technology & Trends, Patient Engagement
Things you may not think would affect how patients feel about their health care, but do Doctors know that patient satisfaction and perception of care are not the same thing, though the phrases are often used interchangeably. This can be frustrating, since doctors also...
by Brigitte Granger | Nov 28, 2016 | Emerging Technology & Trends, Latest Videos, Marketing Your Practice
As the practice manager, you’re responsible for the team that is essential to the success of your medical practice. How can you motivate your medical staff to ensure optimal patient care? Although health care staff face unique challenges around billing, complex...
by Smitha Gopal | Nov 3, 2016 | Emerging Technology & Trends, Patient Engagement
We’ve said it before and we’ll say it again: your waiting room matters. It’s often the first impression patients get of your practice, and they may even spend more time there than in the exam room. Your waiting room can make the difference between anxious or relaxed...
by Quin Ashworth | Jun 23, 2016 | Emerging Technology & Trends, Technology & the Internet
I know the waiting room has been discussed on this blog before, but I want to approach it from a different angle. Your waiting room is the chance for you to make a great impression and own up to the promises made on your website – almost like a first date with...