by Katie Moyer | Aug 7, 2020 | Emerging Technology & Trends, Technology & the Internet
Telehealth is here to stay, but it doesn’t have to be all or nothing COVID-19 may have permanently changed the way we practice health care. A new study shows telehealth visits in the U.S. increased 4,347 percent in March 2020 compared to the same month last year, per...
by Stephanie Barlas | Jul 31, 2020 | Emerging Technology & Trends, Medical Marketing
Requesting and addressing patient feedback is crucial during COVID-19 It’s a delicate time in health care. Many practices are reopening or resuming routine and elective care that was paused during state shutdowns. Some patients may be eager to go back to their doctors...
by Kristen Shaab | Aug 23, 2019 | Medical Marketing
Patients trust them, but can doctors control their Internet ratings? What’s the first thing the vast majority of people do when choosing a doctor? The same thing they do when searching for a good restaurant, a new dry cleaner, or the top hair salon in town: they go...
by Katie Moyer | Feb 15, 2019 | Emerging Technology & Trends, Patient Engagement
Are online reviews, surveys, or other methods the best way to gather feedback? What’s the best way to tell whether patients are satisfied with your practice? Positive online reviews? Lots of new patients requesting appointments? Good patient satisfaction survey...
by Katie Moyer | Sep 28, 2016 | Emerging Technology & Trends, Patient Engagement
In a previous post, we talked about how patient satisfaction surveys can help health care providers improve. As we discussed, certain factors are well within doctors’ control—such as whether they listen and show respect to patients, and if they explain things in a way...
