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Why You’re Losing Patients

Why You’re Losing Patients

Top 3 reasons patients leave a practice Patients today have an unprecedented number of choices when it comes to choosing providers and health care options. The days of “doctor knows best” and being loyal to the same practice for decades are over. According to Becker’s...
The Power of Storytelling in Health Care

The Power of Storytelling in Health Care

How stories impact trust, empathy, and patient adherence Consider the following scenario: a patient comes in to see you—an older male, overweight, with a family history of diabetes. Do you:  A) Hand him a brochure that warns of the dangers of pre-diabetes and lists...