by Michael Sopher | Sep 10, 2015 | Emerging Technology & Trends
Every business has frustrated customers from time to time. But today’s ultra-connected society makes it easy and almost instantaneous for those customers to vent their frustrations to anyone who is willing to listen. People feel free to say frank and sometimes even...
by jsopher | Sep 3, 2015 | Emerging Technology & Trends
Small or large, medical practices must take extraordinary measures to protect the confidentiality of patients. In a landscape defined by greater mobile access to information and increasing legal requirements for health care providers, implementing measures to help...
by Smitha Gopal | Aug 28, 2014 | Emerging Technology & Trends, Patient Engagement, Relating to Your Patients
Doctors may like to think that what happens in the exam room is the most important part of a patient’s visit. In fact, your waiting room may have more to do with patients’ overall satisfaction than with their medical care. After all, the waiting room is patients’...
