by Katie Moyer | Jun 16, 2016 | Patient Engagement
Patient satisfaction is more important than ever. It’s increasingly being recognized as a key component in how patients choose providers, whether patients have positive outcomes, and how practices and hospitals are reimbursed. Health care organizations are looking to...
by J. Malanka | May 24, 2016 | Emerging Technology & Trends, Latest Videos
Have you done your spring cleaning? Summer is just around the corner, so before vacations begin, take the time to evaluate how your practice is doing. Even the most successful practice can lose sight of its goals and fail to see possibilities for change. According to...
by Michael Sopher | Sep 10, 2015 | Emerging Technology & Trends
Every business has frustrated customers from time to time. But today’s ultra-connected society makes it easy and almost instantaneous for those customers to vent their frustrations to anyone who is willing to listen. People feel free to say frank and sometimes even...