Have you done your spring cleaning? Summer is just around the corner, so before vacations begin, take the time to evaluate how your practice is doing. Even the most successful practice can lose sight of its goals and fail to see possibilities for change. According to Nick Hernandez, a consultant specializing in small group practice management, “No one can survive without focusing in their own way on what matters and drives their medical practice.” As we approach the halfway mark for 2016, it is a good time to stop and evaluate whether you are meeting your practice’s true potential and accomplishing the goals you set out at the beginning of the year.
Where do you start? Compare goals to current performance, connect with your staff and patients by sending out a survey, or just try organizing your desk. Go back to the basics and just ask yourself important questions: Do you advertise your newer technologies and offerings? How do you handle patient recall? Have you created a relaxed and caring environment for your patients? If the answer is no to any of these questions, it might be time to make changes. Maybe you need to make your patient interactions feel more personal, revamp your waiting room, or promote your key services more effectively. Wherever you may need to make changes, our newest video content is here to help.
Re-examine Exam Mode
Spring cleaning is not just for health care providers. As part of our commitment to continual improvement of our offerings, we’ve been fortifying Exam Mode with even more conditions and treatments to accompany your patient conversations.
- Balloon Dilation Multi-Sinus Tool
- Map-Dot Fingerprint Dystrophy
- Giant Papillary Conjunctivitis
- Septal Swell Body
- Pigment Dispersion Syndrome
- Retinal Toxicity (Plaquenil)
- Laser Vitreolysis
- Central Serous Retinopathy
- Dysfunctional Lens Syndrome
Float the idea of laser vitreolysis by your patients
If your patients suffer from annoying floaters in their vision, tell them about laser vitreolysis. Our latest video, “Laser Vitreolysis” explains what floaters are and shows how the procedure vaporizes the floaters to give patients relief from these bothersome bits.
Recommended for: Using during chairside conversations or emailing home to patients
Eye on NAION
Sudden vision loss is understandably worrisome. That’s why we’ve made a video on “NAION (Non-arteritic Anterior Ischemic Optic Neuropathy),” explaining what happens to patients’ vision when the optic nerve loses blood supply. We’re grateful for the expertise of Dr. Krishna Mukkamala of Georgia Retina and Dr. Walter Egenmaier of EyeCare Consultants for this video
Best for: Using it to accompany chairside explanations or to send home to patients
Importance of Plaquenil toxicity screening
If your patients are taking plaquenil for rheumatoid arthritis or other inflammatory disease, make sure you show them, “Plaquenil Toxicity Testing.” It explains how this medication can cause vision loss and recommends retinal toxicity screening to uncover any changes over time. We’re grateful to Dr. Krishna Mukkamala of Georgia Retina for his guidance for this piece.
We recommend: Emailing it home to your patients post-visit and using chairside
Meditate while patients wait
Did you know that 30-40% of patients experience “white-coat hypertension,” resulting from nerves and anxiety from visiting the doctor? Calm your patients’ nerves during their appointment with this “Two-Minute Meditation”.
Use it: To create a tranquil waiting area or in an email home so patients refer back to it to help manage stress
Little bits of knowledge
Want to make the patient experience memorable – in a good way? Share some trivia with them during idle time during their visit. Our new vignette, “Trivia: Smallest Bone” keeps your patients engaged while they wait.
Best for: Waiting room playlists or sharing on social media
What do infants see?
For new parents, watching an infant develop is fascinating. It’s a memorable moment the first time a baby smiles when you bring your face close to them. If you’ve ever wondered how babies develop vision, then you should check out our latest video, “What do Infants See?”
Use it for: Your social media posts or waiting area playlist
Do your ears need a little wiggle room?
Then maybe you should see our latest vignette, “Where are the Auriculares Muscles Found?” If not, we suggest using it to engage patients while they wait.
Best for: Playing in the waiting area or sharing on social media
Make Boredom Extinct
Looking to liven up your patient’s waiting room experience? Our new vignette, “Movie Trivia: Life Finds a Way,” will capture your patient’s imagination and make your waiting room dino-mite.
We recommend: Using in waiting room playlists and sharing on social media
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