Requesting and addressing patient feedback is crucial during COVID-19 It’s a delicate time in health care. Many practices are reopening or resuming routine and elective care that was paused during state shutdowns. Some patients may be eager to go back to their doctors...
Are online reviews, surveys, or other methods the best way to gather feedback? What’s the best way to tell whether patients are satisfied with your practice? Positive online reviews? Lots of new patients requesting appointments? Good patient satisfaction survey...
Tips for gathering powerful, personal feedback to market your practice Doctors, you may be overlooking an important tool for marketing your practice and attracting new business: effective patient testimonials. Ever since patients began reviewing their health care...
In a previous post, we talked about how patient satisfaction surveys can help health care providers improve. As we discussed, certain factors are well within doctors’ control—such as whether they listen and show respect to patients, and if they explain things in a way...
Whether you’re a solo practitioner in a rural area, or a patient who’s bounced from doctor to doctor with a difficult–to-diagnose condition, there are many reasons why you might seek out expert medical advice from a larger group. Fortunately, in 2016, seeking feedback...
