Tips and Tech to Help Your Staff Deliver Better Service
In our recent post on how to hire and retain staff, we emphasized the importance of workplace culture – the “secret sauce” that...
In our recent post on how to hire and retain staff, we emphasized the importance of workplace culture – the “secret sauce” that...
Last year, maybe you educated patients the old fashioned way, using pamphlets and posters. We respect that classic style… but maybe...
If there were a disease that affected millions of people of every age and ethnicity, was a leading cause of blindness, yet was...
When the air gets drier or allergies start kicking in, it probably seems like every other patient is suffering from dry eye. According...
Over the past couple of decades, the demographics of the U.S. population have changed considerably. The American “melting pot” metaphor...
Your facetime with patients is precious. How do you make the most of the brief time you have together? When you’re burdened with...
In the U.S., with a population of 300 million, patients undergo around 15 million nuclear medicine scans, 100 million CT and MRI scans,...
Interest and advances in genetic testing are booming. A recent study published in the journal Public Health Genomics showed that 6 out...
What makes a good doctor? In a poll by Dr. Ashish Jha of the Harvard T.H. Chan School of Public Health, “empathy” was the most popular...