What should your strategy be post-COVID-19? It should come as no surprise that Americans have spent more time online during the coronavirus pandemic. Between stay-at-home orders and a thirst for up-to-date information, more people than ever are turning to the internet...
Reassure patients with proactive communication and patient education during COVID-19 As we discussed in our last post, there is a lot of misinformation circulating during COVID-19. If you run an eye care practice, your patients may be concerned or confused about...
Are you making these common mistakes that turn off patients? You’ve likely heard the saying, “A picture is worth a thousand words.” A photo that went viral on social media earlier this year proves the truth of that statement. As Forbes reported, a young boy in Arizona...
Top 3 reasons patients leave a practice Patients today have an unprecedented number of choices when it comes to choosing providers and health care options. The days of “doctor knows best” and being loyal to the same practice for decades are over. According to Becker’s...
What to focus on in 2020 for maximum ROI Happy New Year! Are you ready to take your practice to the next level in 2020? Focus on a few specific goals proven to help you build patient loyalty and brand awareness and plan steps to accomplish them. It doesn’t have to be...
