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Why You Can’t Avoid [Virtual] Reality

Why You Can’t Avoid [Virtual] Reality

by jsopher | Jul 7, 2016 | Practice Pearls, Technology & the Internet

We predicted that virtual reality (VR) would be a trend in health care in 2016, and it looks like we were right. Some are calling this “the year of VR,” thanks to the wave of new, relatively affordable devices now available. Market research firm IDC projects that...
Tips and Tech to Help Your Staff Deliver Better Service

Tips and Tech to Help Your Staff Deliver Better Service

by Michael Sopher | Feb 4, 2016 | Relating to Your Patients

In our recent post on how to hire and retain staff, we emphasized the importance of workplace culture – the “secret sauce” that attracts employees and customers to a business. Nowadays, having a company culture that emphasizes excellent customer service is crucial,...
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