by Andrea Birdsong | Feb 26, 2021 | Emerging Technology & Trends, Patient Engagement
Diversity has long been a buzzword in business and education, and it’s rapidly becoming an important issue in health care. Research shows that diversity—of race as well as ethnicity, gender, age, and socioeconomic status—has a measurable impact on innovation and even...
by Stephanie Barlas | Sep 11, 2020 | Emerging Technology & Trends, Patient Engagement
Use chatbots and email strategically to engage patients and save time COVID-19 presented doctors and patients with a crash course in digital health technology. Four in ten patients started using a new app or digital technology to stay connected to their providers at...
by Rebecca Lee | Aug 28, 2020 | Emerging Technology & Trends
Focus on priorities, take a flexible approach, and automate what you can Many practices are facing staff shortages in the wake of COVID-19. Early in the pandemic, a MGMA poll asked medical practice leaders if they had experienced staff shortages amid the spread of...
by Kristen Shaab | May 22, 2020 | Emerging Technology & Trends, Patient Engagement
How to welcome patients back and make them feel safe post-COVID-19 In our last post, we discussed tips to prepare your medical practice to reopen for routine appointments and elective procedures. Everything about health care has changed in light of the COVID-19...
by Rebecca Lee | May 15, 2020 | Emerging Technology & Trends, Practice Pearls
What business looks like post-COVID-19 Several U.S. states have begun to lift stay-at-home orders and resume elective medical procedures. When and how practices reopen is a complex decision that depends on many variables from region to region, however. One thing that...