by Kristen Shaab | Jun 30, 2017 | Emerging Technology & Trends, Patient Engagement
Things you may not think would affect how patients feel about their health care, but do Doctors know that patient satisfaction and perception of care are not the same thing, though the phrases are often used interchangeably. This can be frustrating, since doctors also...
by Katie Moyer | Feb 13, 2017 | Emerging Technology & Trends, Patient Engagement
With more doctors nearing retirement and newer doctors increasingly choosing nonclinical careers, many medical practices are looking to non-physician providers (NPPs) to fill the gaps. But there’s another reason to consider hiring “physician extenders” like nurse...
by Smitha Gopal | Nov 3, 2016 | Emerging Technology & Trends, Patient Engagement
We’ve said it before and we’ll say it again: your waiting room matters. It’s often the first impression patients get of your practice, and they may even spend more time there than in the exam room. Your waiting room can make the difference between anxious or relaxed...
by Katie Moyer | Sep 28, 2016 | Emerging Technology & Trends, Patient Engagement
In a previous post, we talked about how patient satisfaction surveys can help health care providers improve. As we discussed, certain factors are well within doctors’ control—such as whether they listen and show respect to patients, and if they explain things in a way...
by Brad Sopher | Jul 14, 2016 | Patient Engagement, Technology & the Internet
Screens are everywhere in our lives now, even in the exam room. More than 80 percent of doctors now use EHRs, and the hype is building surrounding new technologies in healthcare such as virtual reality. The benefits of technology are numerous—but we all know that too...
