Use chatbots and email strategically to engage patients and save time COVID-19 presented doctors and patients with a crash course in digital health technology. Four in ten patients started using a new app or digital technology to stay connected to their providers at...
Focus on priorities, take a flexible approach, and automate what you can Many practices are facing staff shortages in the wake of COVID-19. Early in the pandemic, a MGMA poll asked medical practice leaders if they had experienced staff shortages amid the spread of...
