by Katie Moyer | Oct 26, 2018 | Patient Engagement
Education and empathy are key to communicating with concerned parents It’s that time of year again. School’s back in session, kids are getting sick, and well-meaning parents are rushing them to the doctor, armed with a list of diagnoses and treatments they’ve gathered...
by Katie Moyer | Aug 24, 2018 | Relating to Your Patients
The need for a balanced conversation It’s widely known that overexposure to the sun can have detrimental effects, including sunburns, dehydration, heat stroke, and skin cancer. This may cause your patients to think they should avoid the sun entirely–but, as you...
by Katie Moyer | Jul 6, 2018 | Patient Engagement
How technology can help you meet the needs of today’s patients By now, most of us realize that in 2018 patients want more from their doctors than quality health care. Patients value empathy and transparency, and expect the same level of convenience and customer...
by Katie Moyer | Jun 15, 2018 | Patient Engagement
Why eye doctors are better suited than other providers to treat conjunctivitis Many parents know that telltale itchiness, “goopiness,” and redness of their child’s eyes probably mean one thing: pink eye. Acute conjunctivitis is a common problem, affecting an estimated...
by Katie Moyer | Mar 16, 2018 | Patient Engagement, Relating to Your Patients
Your choice of words matters. Here’s what to say to patients—and what not to say “A doctor’s ability to explain, listen, and empathize has a profound impact on a patient’s care,” stated the New York Times. Yet the Times found that a startling two out of every three...
