by Rebecca Lee | Sep 18, 2020 | Patient Engagement, Relating to Your Patients
How to gather and use feedback to provide better care Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient...
by Kristen Shaab | Jun 30, 2017 | Emerging Technology & Trends, Patient Engagement
Things you may not think would affect how patients feel about their health care, but do Doctors know that patient satisfaction and perception of care are not the same thing, though the phrases are often used interchangeably. This can be frustrating, since doctors also...