How to gather and use feedback to provide better care Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient...
Patient satisfaction is more important than ever. It’s increasingly being recognized as a key component in how patients choose providers, whether patients have positive outcomes, and how practices and hospitals are reimbursed. Health care organizations are looking to...