How to identify, engage, and maintain continuity of care with these patients Treating patients with chronic conditions was named one of the top challenges facing doctors in 2020 by Medical Economics. And that was before the COVID-19 pandemic struck. Managing the care...
How to gather and use feedback to provide better care Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient...
Use chatbots and email strategically to engage patients and save time COVID-19 presented doctors and patients with a crash course in digital health technology. Four in ten patients started using a new app or digital technology to stay connected to their providers at...
Now’s the time to try these 6 ideas in your practice This has already been a year of extraordinary upheaval and change—and we’re only halfway through 2020. Health care providers have been forced to adapt to evolving circumstances quickly and safely, to the best of...
How to welcome patients back and make them feel safe post-COVID-19 In our last post, we discussed tips to prepare your medical practice to reopen for routine appointments and elective procedures. Everything about health care has changed in light of the COVID-19...
