by Smitha Gopal | Jun 21, 2019 | Patient Engagement
Empathy, listening, and education can help Tense situations and difficult doctor-patient encounters are, unfortunately, not uncommon in health care settings. When patients who are afraid or frustrated interact with medical providers who are tired, overworked, or...
by Smitha Gopal | Sep 6, 2017 | Patient Engagement
Health care quality measures have raised concern among doctors – but technology could change that As recently as a decade ago, many doctors didn’t think the quality of their care could be measured. “Any attempt to do so was ‘bean counting’ folly at best or destructive...
by Rachel Bishop | Jun 23, 2017 | Relating to Your Patients
Essential doctor-patient communication skills for handling every patient personality type What doctor hasn’t dealt with the fearful or anxious patient? Or the know-it-all patient? Or the overly friendly patient? There are as many different patient personalities as...
