by Smitha Gopal | Oct 16, 2014 | Patient Engagement
Are your patients satisfied? If you are providing them with quality medical care and you don’t make them wait too long for an appointment, you may think so. But your patients may feel otherwise. In fact, patients report that satisfaction has little to do with the...
by Smitha Gopal | Oct 2, 2014 | Patient Engagement
The concept of shared decision making has been around for more than a decade, but in the last several years, the push to make patients active and informed partners in their health care has really allowed it to gain traction. This is especially true in areas of health...
by Smitha Gopal | Sep 11, 2014 | Patient Engagement, Relating to Your Patients, Technology & the Internet
While only a small number of doctors currently use patient portals to interact and share information with patients, that’s likely to change very soon, thanks to Meaningful Use Stage 2. Patient portals — secure websites that give patients 24-hour access to personal...
by Smitha Gopal | Sep 4, 2014 | Patient Engagement, Practice Pearls
If you’re confused about CMS’s EHR Incentive Programs, you’re not alone. Centers for Medicare & Medicaid Services (CMS) launched the program in 2011 to provide incentive payments to eligible health care professionals and hospitals as they adopt, implement,...
by Smitha Gopal | Aug 28, 2014 | Emerging Technology & Trends, Patient Engagement, Relating to Your Patients
Doctors may like to think that what happens in the exam room is the most important part of a patient’s visit. In fact, your waiting room may have more to do with patients’ overall satisfaction than with their medical care. After all, the waiting room is patients’...
