by Rebecca Lee | Sep 18, 2020 | Patient Engagement, Relating to Your Patients
How to gather and use feedback to provide better care Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient...
by Rebecca Lee | Aug 28, 2020 | Emerging Technology & Trends
Focus on priorities, take a flexible approach, and automate what you can Many practices are facing staff shortages in the wake of COVID-19. Early in the pandemic, a MGMA poll asked medical practice leaders if they had experienced staff shortages amid the spread of...
by Rebecca Lee | Jul 17, 2020 | Emerging Technology & Trends, Patient Engagement, Practice Pearls
Now’s the time to try these 6 ideas in your practice This has already been a year of extraordinary upheaval and change—and we’re only halfway through 2020. Health care providers have been forced to adapt to evolving circumstances quickly and safely, to the best of...
by Rebecca Lee | May 15, 2020 | Emerging Technology & Trends, Practice Pearls
What business looks like post-COVID-19 Several U.S. states have begun to lift stay-at-home orders and resume elective medical procedures. When and how practices reopen is a complex decision that depends on many variables from region to region, however. One thing that...
by Rebecca Lee | Feb 7, 2020 | Patient Engagement, Technology & the Internet
4 reasons tech is superior to text Most people in the U.S. have embraced mobile technology—and are using it to monitor and improve their health. About one in five Americans now wears a smartwatch or fitness tracker, according to Pew Research Center. Nine in 10...
